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FAQS

Consumer Section

What kinds of complaints does the Consumer Protection Section handle?
How do I file a complaint with the Attorney General's office?
What kind of information should I include with my complaint form if I'm sending it via regular mail?
How long will it take to process my complaint?
After filing my complaint, how can I contact your office to get an update?
Will the company or person about whom I'm complaining get a copy of my complaint?
As a business owner, what should I do when I receive a consumer complaint from the Attorney General's Office?
How does the mediation process work?
When I call the Attorney General's Office to ask about a company, what information will I receive?
When I file my complaint, may I still hire a private lawyer to pursue my case?
Will I have to testify in court?

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