Missouri’s consumer protection statutes prohibit the act, use or employment by any person of any deception, fraud, false pretense, false promise, misrepresentation, unfair practice or the concealment, suppression, or omission of any material fact in connection with the sale or advertisement of any merchandise (including any object, ware, good, commodity, intangible, real estate, or service) or the solicitation of any funds for any charitable purpose. The Division also serves a vital role in enforcing Missouri’s antitrust, securities, telemarketing, nonprofit, and charitable trust laws.
File a consumer complaint online
The Consumer Complaint Form is available for online submission. Simply complete the online form and click on the button titled "Submit Online Complaint Form."
File a consumer complaint by mail
The Consumer Complaint Form is available in pdf format or html format. If possible, please complete the PDF form by computer. If you don't fill it out by computer, type or hand-print clearly in dark ink. Incomplete or unclear forms will be returned. Be sure to enclose copies of important documents concerning your transaction such as contracts, invoices, warranties, receipts, canceled checks, letters, and other communications. Do not send originals.
Be sure to include copies of important documents concerning your transaction such as contracts, invoices, warranties, brochures, receipts, canceled checks, letters, and other communications. Do not send originals.
The Attorney General's Office will provide over the phone the number of complaints it has received against a particular company or individual.
If the Attorney General's Office files a civil lawsuit or criminal charges against a company or individual based in part on your complaint, you may have to testify in court about the transaction.
Identity Theft & Data Security