2017 CONSUMER COMPLAINTS

The Missouri Attorney General’s Office received 115,309 complaints in 2017. The Consumer Complaint Unit received 68,795 complaints and the No-Call Unit received 46,514 complaints.

Attorney General Hawley encourages consumers to file complaints with his office so he can mediate complaints when possible, investigate scams, and take legal action when necessary to protect consumers who conduct business in Missouri. Consumers can register complaints by calling the toll-free number, 800-392-8222, or online, or by mail at P.O. Box 899, Jefferson City, Mo., 65102.

The top ten scams reported to Hawley’s office in 2017:

Top 10 Consumer Complaints

  1. No-Call & Illegal Telemarketing Complaints (46,514)

  2. Solicitations/Publications/Subscriptions (2,654)

  3. Financial (2,062)

  4. Automotive (1,769)

  5. Communications/Technology/Online Services (1,577)

  6. Real Estate and Construction (1,340)

  7. Retail/Wholesale (1,261)

  8. Travel/Timeshare (1,256)

  9. Health (988)

  10. Identity Theft (704)


Consumer Complaint Form