Consumer Protection

CONSUMER PROTECTION

 

The Attorney General’s Office stewards the responsibility of ensuring that the Missouri marketplace is one of fairness and justice. The office’s Consumer Protection Section dedicates its efforts to ensuring that businesses and consumers alike have the opportunity to operate in a marketplace free of fraud, deception, and other illegal activity. 

The Attorney General’s Office receives consumer complaints, investigates those complaints, works with consumers and businesses to resolve the disputes, and takes fraudsters to court to enforce the consumer protection laws of the state.

Since taking office in 2017, our mediators have obtained over $19 million in restitution for Missouri consumers. See the monthly totals below:

2018

  • June restitution - $4,584,002.83
  • May restitution - $1,325,413.57
  • April restitution - $1,353,297.59
  • March restitution - $723,598.42
  • February restitution - $820,504.55
  • January restitution - $773,917.15

2017

  • January restitution - $1,471,871.40
  • February restitution - $1,403,645.39
  • March restitution - $2,250.321.85
  • April restitution - $1,291,742.08
  • May restitution - $916,750.12
  • June restitution - $1,073,162.16
  • July restitution - $1,368,542.01
  • August restitution - $823,289.33
  • September restitution - $1,056,718.26
  • October restitution - $986,432.87
  • November restitution - $1,372,447.38
  • December 2017 restitution - $691,788.87